Refund and Replacement Policy

At Furnfab Interio, we aim to provide a smooth and transparent shopping experience. Below are the details of our refund and replacement policies for customers in Pune and across India.

Refund Policy

Eligibility for Refund

• Products must be returned within 15 days of delivery.
• Items must be unused, in their original packaging, and in resalable condition.
• Customized products are not eligible for refund unless they are defective or damaged upon arrival.

Refund Process

To initiate a refund, please contact our customer support team with your order details. Once the return is approved and received at our facility, the refund will be processed to your original payment method within 15 business days.

Replacement Policy

Eligibility for Replacement

• You can request a replacement if the product is defective, damaged, or incorrect.
• Replacement requests must be made within 15 days of delivery.

Replacement Process

Once your request is reviewed and approved, we will process and dispatch the replacement product.

Delivery Time for Replacement: The replacement product will be delivered within 15 days from the date of approval.

Conditions

• The returned item must be unused, in original packaging, and in a resalable condition to qualify for replacement.

Contact Us

If you have any questions about our refund & replacement policy, please contact us at contact@furnfabinterio.com or visit our shop in Pune.